It’s important to keep a close eye on your business, no matter its size. Of course, past a certain extent, it’s essential to employ help to ensure specific processes are automated and optimized, but that doesn’t mean you shouldn’t be aware of everything taking place under your proverbial roof. But you need to know what you’re looking for. Without an understanding of that, we can often neglect problems that are occurring under our noses, and that might have gone unnoticed by your managers as well. You should be the final arbiter of your business. Assuming this role can help your business activities stay close to the core business insights you had when opening.
Consider my simple checklist to help you implement these checkups effectively, in a manner that is worth your time.
From time to time, checking your staff's levels of satisfaction can help you identify what departments are working as intended, and which aren’t performing to standard. It might be that the bad performance of a department is purely due to bad management. It might be that staff safety policies are lacking in one of your departments, but the issue has yet to be raised due to some form of internal matter.
A simple internal anonymous or confidential poll or survey can help you allow staff to voice their real concerns, as this can often give you the clearest picture overall as to the issues you really need to address. No matter who you are or what your business interests are focused on, taking care of this insight might be the most valuable thing you do.
Business credit is vital to keep an eye on, too. To keep watch over your business credit score, you need to make use of a select number of tools. You might also hire an accountant(s) to help you manage your tax contributions effectively, inform payroll staff of any changes in policy, and advise you on the realities of your balance sheet, as this will often show up in many tangible ways in your business. It’s also crucial considering how your score could hinder or help you with future business implementation, both at home and abroad.
Reviews & Testimonials
From time to time, it pays to search online for the reviews people leave about your business. From Google My Business to Tripadvisor to Yelp, these are the resources people will mostly see when trying to ascertain if you are a trustworthy business. If you can, thanking those who leave good reviews, providing more context to reviews who’s testimonials you would like to debate, or addressing and apologizing for reviews where your business didn't live up to its standards, can help you take advantage of the ever-pressing eye of public perception on the internet, basically ensuring a personal safety clause of PR maintenance, mostly for free.
With these simple checkups, your business is sure to stay greased and lubricated in all the right places.
Do you need a checkup for your business? Schedule one today!
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