Product and Services Terms and Conditions

Return Policy

All sales are final. All digital plans, services, e-books, and recordings, being non-tangible, irrevocable goods, cannot be refunded or exchanged once accessed, downloaded, unzipped, or viewed. It is the sole responsibility of the customer to understand these terms upon purchase of any item on our site and to ensure you have purchased the intended product. Additionally, access of media notwithstanding, no product or service shall be reissued or refunded more than seven business days from the date of initial purchase.

Terms of Service

All rights reserved. No part of this product may be reproduced in any form, by photostat, microfilm, xerography or any other means, or incorporated into any information retrieval system, electronic or mechanical, without the written permission of FCO, LLC. Not for resale.

This product is intended for personal use only.

Privacy Policy

We will not share or trade online information that you provide us (including e-mail addresses).

All personal information you submit is encrypted and secure. See our full privacy policy here.

Cancellation Policy

Your appointments are very important to us and they are reserved especially for you. We understand that sometimes schedule adjustments are necessary; therefore, we respectfully request at least 24-hours notice for cancellations.

Our appointments are confirmed 48-hours in advance via phone, email, or text.  A cancellation fee of 50% of the price of your service will apply to all appointments not cancelled with appropriate notice. No-shows will be charged for the full price of the service.

- Appointments made within 24-hours of a scheduled appointment time will be considered confirmed appointments. There is no cancellation allowed for these appointments. Cancellation and no-show fees will apply as stated.

- Any multiple services or combos must be held with a credit card. Multiple services or combos not cancelled 24-hours in advance will be charged 100% of the reserved service amount. A credit card "HOLD" transaction may be made on your credit card to reserve the appointment time.

CONFIRMATION Notifications

As a courtesy, we will call/email/text and confirm your service appointments 48-hours prior to your appointment date. However, if we are unable to reach you it is your responsibility to remember your appointment dates and times to avoid missed appointments and the cancellation fee(s).